Return/Refund Policy

Returns, Refunds and Exchanges Policy

How to Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

  1. Please email info@greatbasingraphics.net to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:

    Great Basin Graphics

    Returns Department Tracking #

    1125 West 400 North Suite 230

    Logan, Utah 84321
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items with Custom Embroidery and /or Custom Screen Printing are NOT returnable. Please ensure that you have ordered the correct size and color before submitting your order.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.